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Terms and Conditions

Last updated: 6th September 2024

Welcome to Nurundial's Tavern (referred to as "the Site"), operated by Nurundial at nurundialstavern.be. These Terms and Conditions govern your use of our website and the services provided. By accessing or using our website, you agree to comply with and be bound by these terms.

1. General Information

The Site is owned and operated by Nurundial, located at Wuustwezel, Belgium. For questions, please contact us at info@nurundialstavern.be.

2. Eligibility

By accessing or using our website, you affirm that you are at least 18 years old, or, if you are under 18, that you are accessing the site under the supervision of a parent or legal guardian who agrees to be bound by these terms.

3. Use of the Website

You agree to use the Site only for lawful purposes and in accordance with these terms. You are prohibited from using the Site:

• For any unlawful purposes or activities.
• To impersonate another person or entity.
• To upload, transmit, or distribute any content that is harmful, abusive, or infringing upon the rights of others.

4. Orders and Payments

• Pricing: All prices are listed in EUR and have no VAT (0%) (Special exemption scheme for small enterprises). Prices are subject to change without notice.
• Payment Methods: We accept payments via PayPal and Stripe. By making a purchase, you agree to provide accurate payment details and authorize us to charge the full amount.
• Order Confirmation: Upon placing an order, you will receive an email confirmation. We reserve the right to refuse any order, particularly in cases of incorrect pricing, suspected fraud, or insufficient stock.
• Order Processing: Orders are typically processed and shipped within 2 business days. You will receive a notification once your order has been shipped.
• Order Cancellation: You may cancel your order under the following conditions: [NOT DEFINED YET].

5. Shipping and Delivery

• We currently ship to Belgium and the Netherlands.
• Standard Shipping Time: Delivery times vary based on location, and the standard shipping time is 2-3 bussines days.
• Tracking: Tracking will be give when the parcel has been handed over to the carrier.
• Shipping Costs: Shipping costs are 6.25€ for DPD and 8.00€ for Bpost.

6. Returns and Refunds

• Return Period: Returns are accepted in compliance with standard European regulations, which is typically 14 days from the date of delivery. The product must be returned in its original packaging and condition.
• Return Shipping: [NOT DEFINED YET] whether the customer or the company covers return shipping costs.
• Non-Returnable Items: Certain items may not be returnable, including [NOT DEFINED YET].
• Refund Processing: Refunds will be processed to the original payment method within [NOT DEFINED YET] days after receiving the returned product.

7. Privacy Policy

Your use of the Site is governed by our Privacy Policy. We collect personal information to process orders, provide customer support, and analyze web traffic using Google Analytics. You can view the full policy at https://www.nurundialstavern.be/privacy-and-cookie-policy.

8. Cookies

The Site uses cookies to enhance user experience and track website performance via Google Analytics. Essential cookies are necessary for the site’s operation, and non-essential cookies are used only with user consent. You can manage your cookie preferences through our cookie banner. The full cookie policy can be viewed at https://www.nurundialstavern.be/privacy-and-cookie-policy.

9. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Nurundial's Tavern or its licensors and is protected by intellectual property laws. You may share the website, but you may not copy, reproduce, or create derivative works from any of the content without our express written permission.

10. Limitation of Liability

In no event shall Nurundial's Tavern be liable for any indirect, special, incidental, or consequential damages arising from your use of the Site or purchase of any products, except where prohibited by law. Our total liability to you for any claim arising out of or relating to these terms or your use of the Site shall not exceed the amount you paid for the product in question.

11. Products Sold As-Is

All products are sold "as is," without any warranties, express or implied.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. No notification will be sent for changes. Continued use of the Site following any such changes constitutes your acceptance of the new terms.

13. Governing Law

These Terms and Conditions are governed by the laws of Belgium, and any disputes arising from your use of the Site or these Terms shall be subject to the exclusive jurisdiction of the courts of Antwerp.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@nurundialstavern.be.

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